Santa Grotto Booking 2018

Pre-book to visit Father Christmas in Santa's Grotto at Highway Garden Centre, near Norwich, Norfolk.

Embark on an adventure through our winter woodland where you'll meet some friendly furry faces and join in with some fabulous fun games as you make your way to meet Santa in his cosy grotto to receive your special gift.

£7.50 in November
£7.95 in December

From £7.50
In stock
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Product Code: EV-HW-Santa Grotto Booking 2018

 

Santa has come to Norfolk and he has a grotto at Highway!

To get to Santa's Grotto you'll need to go on an adventure through a wintery woodland full of trees, snow and ice where you'll meet lots of moving animal friends and join in with some super fun games.

Finally enter the warm & cosy grotto to meet Father Christmas, tell him how good you've been all year and what you'd like for Christmas and receive a free gift to take home with you.

 

Frequently Asked Questions


Do I need to book / pay for adults?
No, adults may accompany their child free of charge. However, due to the limited space in the Grotto we advise only a sensible number of adults accompany each child.

Is Santa's Grotto suitable for all ages?
Santa has made sure the elves have prepared presents for all ages of children.

Is Santa's Grotto wheelchair friendly?
Yes, there is enough room for wheelchairs to navigate the Grotto comfortably.

Can I take photos?
Santa loves to have his photo taken so please feel free to take photos to remember your special day. We also love to see the photos so if you would like to share please @highwaygardenandleisure or #hwchristmas on Facebook. Please remember to be respectful of other families if you take photos in the Winter Woodland queuing area before entering Santa's Grotto.

Will I be sent tickets?
No, you will receive an order confirmation by email. Please bring a copy of this with you, when you enter the queue for Santa's Grotto one of Santa's Elves will check your booking confirmation against our guest list.

Standard Delivery

FREE for orders £39.99 and over

£4.99 for orders £39.98 and under

Our standard next working day service is Monday - Friday (Excluding Bank Holidays & Public Holidays) for all orders received before 1pm. Orders received after 1:30pm may still be processed that day and delivered on the next working day but in most instances will not be processed until the next working day and then delivered the working day afterwards.

Northern Scotland, Highlands & Isles Delivery Zones

£5.00 additional surcharge on top of standard delivery charges

This surcharge applies to the following postcode zones;
IV - HS - KW - PA - PH - TR - ZE - AB - DD

Please note that delivery to these locations may take additional time to be delivered and may be sent using an alternate courier.

Large & heavy Items

Some larger, heavy or bulky items may not be eligible for next working day delivery - This includes examples such as but not limited to pools, furniture, and large garden products.

Extended Christmas Returns

For all orders placed between 22nd October and 14th December 2018

The following is in addition to our normal returns policy. Should you change your mind about any item from this purchase you may return it, for any reason until 14th January 2019 and we will refund you the cost of the item, provided it is in a re-saleable condition.

If you discover your product to be faulty before 14th January 2019 or within the first 30 days of your purchase (whichever is later) please contant us and we will be a ble to arrange the return of your parcel, for a full refund of your purchase cast, including ititial postage price. If you send the product back to us we will also cover the cost of your return postage to the value of £10.

14 days to change your mind

Within the first 14 days of your item being delivered you may decide to return it to us for any reason. If you do we will refund the cost of the item and your initial delivery charge.

Some items are excluded from this policy.

Faulty items

If you discover your product to be faulty within the first 30 days of purchase, please contact us and we will be able to arrange the return of your parcel, for a full refund of your purchase cost, including initial postage price. If you send the product back to us, we will also cover the cost of your return postage to the value of £10.